ANSWERS ABOUT CLASSES, CERTIFICATIONS, & MORE

Frequently Asked Questions

At Ancient City Education and Training in St. Augustine, Florida, we want every student to feel confident, informed, and prepared. Below are the answers to our most commonly asked questions about our CPR, First Aid, medical certification, and safety training classes.

General Course Questions

Yes. Our BLS, ACLS, and HeartCode® courses follow the latest AHA guidelines and include official certification eCards.

All our instructors are licensed medical professionals with years of hands-on experience in emergency care and healthcare education.

Most courses require no prior medical training. We offer beginner-friendly classes, as well as advanced certifications for healthcare professionals.

Yes. Upon successful completion, you will receive a certification card or certificate specific to the course taken. AHA eCards are valid for 2 years.

Scheduling & Registration

You can register by calling us at 904-265-5832, emailing [email protected], or using our online registration form.

Yes. Please notify us at least 48 hours in advance to reschedule. Missed classes may be subject to a small rescheduling fee.

Yes. We offer private customized classes for both individual and group training.

Class sizes vary depending on the course, but most have limited enrollment to ensure personalized instruction.

Location & Logistics

All in-person training is conducted at our facility in St. Augustine, FL. Address and parking details are available on our Contact page.

Yes. Our training center is fully ADA compliant and accessible for individuals with special needs.

No. All course materials and equipment are provided. Just bring a photo ID and wear comfortable clothes for hands-on activities.

Certification Questions

BLS is a fully in-person instructor-led course. HeartCode® BLS is a blended option—complete the online portion first, then attend a short skills check with us.

It includes CPR training but not formal AHA certification. Students who want full CPR certification should take our CPR / AED course separately.

Yes. We prepare students to sit for national exams such as the NHA Certified EKG Technician (CET) exam.

No. A current BLS certification is a prerequisite for enrolling in ACLS.

Payments & Policies

Payment is required at the time of registration to reserve your spot. We accept all major forms of payment.

Refunds are available if cancellation is made at least 48 hours in advance. After that, only rescheduling may be available.

READY TO HELP.

Need Additional Assistance?

Can’t find the guide or answer you’re looking for? Our team of clinical instructors is here to help you choose the right course or answer specific training questions.

Location

701 Market St, Unit 107B, St. Augustine, FL 32095

Phone

(904) 265-5832